U.S. patients that used select technologies to make appointments 2017, by generation

This statistic shows the percentage of U.S. insured patients with a primary care doctor that utilized select technologies to schedule medical appointments as of 2017. According to the data, in total 80 percent of patients use a phone to schedule their appointments.

Percentage of U.S. patients that utilized select forms of communication to schedule an appointment with their primary care doctor as of 2017, by generation

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Release date

June 2017


United States

Survey time period

May 4 to May 8, 2017

Number of respondents

2,083 respondents

Age group

18 years and older

Special properties

patients that have insurance and a primary care doctor

Method of interview

Online survey

Supplementary notes

Original Question: "Which of the following, if any, do you use to communicate with your primary care doctor for each of the following? Set up an appointment"

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Statistics on "Digital health"

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