U.S. patients that used select ways to view health data 2017, by generation

This statistic shows the percentage of U.S. insured patients with a primary care doctor that utilized select technologies to look at their current health data as of 2017. According to the data, among Millennials and Baby Boomers, 44 percent accessed their medical records in person.

Percentage of U.S. patients that utilized select ways to view their health data as of 2017, by generation

TotalMillennials (18-34 years)Generation X (35-54 years)Baby Boomers (55 years and older)
In person41%44%36%44%
Portal35%32%35%36%
Phone22%29%21%19%
Email14%18%14%13%
Not applicable14%16%14%12%
Mail10%17%10%7%
SMS/text2%5%1%-
Other2%2%1%2%
Chat/IM1%3%1%-
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Sources

Release date

June 2017

Region

United States

Survey time period

May 4 to May 8, 2017

Number of respondents

2,083 respondents

Age group

18 years and older

Special properties

patients that have insurance and a primary care doctor

Method of interview

Online survey

Supplementary notes

Original Question: "Which of the following, if any, do you use to communicate with your primary care doctor for each of the following? Look at my current health data (e.g., medical records, lab results)."

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