Satisfaction level with tram and bus trips in Italy 2016-2018

This statistic illustrates the average satisfaction level with journeys made by tram and bus among the Italian population from 2016 to 2018. The average level of satisfaction with bus and tram journeys slightly decreased over the period, passing from 6.3 points in 2016 to 6.1 points in 2017 and 2018.

Average satisfaction level with trips made by tram and bus in Italy from 2016 to 2018*

Average satisfaction score
20186.1
20176.1
20166.3
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Source

Release date

November 2019

Region

Italy

Survey time period

2016 to 2018

Number of respondents

12,200 respondents

Age group

14-80 years

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

*On a scale from 1 (lowest satisfaction) to 10 (highest satisfaction).

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Statistics on "Public transport in Italy "

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