Rate of mishandled bags in the airline industry by region 2019

This statistic represents the number of mishandled bag reports filed by airline passengers in 2019, broken down by region and reported as a rate per 1,000 passengers. According to SITA, 5.82 mishandled-baggage reports were filed per 1,000 passengers in North America in that year.

Rate of mishandled bags by the global airline industry in 2019, by region

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Sources

Release date

June 2020

Region

Worldwide

Survey time period

2019

Supplementary notes

A mishandled bag is a report of a delayed, damaged or pilfered bag which is recorded by either an airline or its handling company on behalf of the passenger and that is handled as a claim.

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Statistics on "United Airlines"

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