Global opinion on post-data breach priorities of companies 2018

This statistic presents the global opinion on the priorities of business following a data breach according to internet users worldwide as of March 2018. During the survey period, 73 percent of respondents agreed that it was extremely important for a company to fix the problem to stop the breach.

When a company experiences a cyber security breach and customer data has been compromised, how important is it that companies do each of the following?

Share of respondents who state extremely important
Quickly fixes the problem to stop the breach73%
Effectively fixes the problem (for example, a software patch) to stop further damage73%
Quickly reports the breach71%
Is direct and honest in the wake of a cyber security crisis71%
Is accessible to customers in the wake of a cyber security incident69%
Covers customer costs for using a third party to protect identities in the wake of a breach67%
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Sources

Release date

April 2018

Region

Worldwide

Survey time period

March 2018

Number of respondents

8,461 respondents

Age group

18 years and older

Method of interview

Online survey

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Statistics on "Health care and cyber security"

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