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Leading mattress retailers in the U.S. 2018, by customer satisfaction
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Leading mattress retailers in the U.S. 2018, by customer satisfaction
Leading mattress companies in the United States in 2018, by customer satisfaction (based on a 1,000 point scale)
by Liam O'Connell,
last edited
Jan 9, 2019
This statistic depicts the leading mattress companies segment in the United States in 2018, based on customer satisfaction. In that year, J.D. Power and Associates' "Mattress Satisfaction Report" found that Sleep Number was the most satisfying mattress retailer for customers, with a satisfaction rating of 867.
Leading mattress companies in the United States in 2018, by customer satisfaction (based on a 1,000 point scale)
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| Customer satisfaction (based on a 1,000 point scale) | |
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Description
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by Liam O'Connell,
last edited
Jan 9, 2019
This statistic depicts the leading mattress companies segment in the United States in 2018, based on customer satisfaction. In that year, J.D. Power and Associates' "Mattress Satisfaction Report" found that Sleep Number was the most satisfying mattress retailer for customers, with a satisfaction rating of 867.
- Show sources information
- Show publisher information
- Release date
- November 2018
- Region
- United States
- Survey time period
- October 2018
- Number of respondents
- 937 respondents
- Supplementary notes
- Rankings are based on numerical scores, and not necessarily on statistical significance. The study measures customer satisfaction with mattress purchases based on seven factors (in order of importance): comfort; price; support; durability; warranty; features; and customer service. Satisfaction is measured on a 1,000-point scale.
Source
- Show sources information
- Show publisher information
- Release date
- November 2018
More information
- Region
- United States
- Survey time period
- October 2018
- Number of respondents
- 937 respondents
- Supplementary notes
- Rankings are based on numerical scores, and not necessarily on statistical significance. The study measures customer satisfaction with mattress purchases based on seven factors (in order of importance): comfort; price; support; durability; warranty; features; and customer service. Satisfaction is measured on a 1,000-point scale.
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