This statistic depicts the leading mattress companies segment in the United States in 2019, based on customer satisfaction. In that year, J.D. Power and Associates' "Mattress Satisfaction Report" found that Tempur-Pedic was the most satisfying mattress retailer for customers, with a satisfaction rating of 893.
Leading mattress companies in the United States in 2019, by customer satisfaction
(based on a 1,000 point scale)
Customer satisfaction (based on a 1,000 point scale)
Rankings are based on numerical scores, and not necessarily on statistical significance. The study measures customer satisfaction with mattress purchases based on seven factors (in order of importance): comfort; price; support; durability; warranty; features; and customer service.
Satisfaction is measured on a 1,000-point scale.
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J.D. Power. (October 30, 2019). Leading mattress companies in the United States in 2019, by customer satisfaction (based on a 1,000 point scale) [Graph]. In Statista. Retrieved July 06, 2020, from https://www.statista.com/statistics/954368/leading-mattress-companies-by-customer-satisfaction-us/
J.D. Power. "Leading mattress companies in the United States in 2019, by customer satisfaction (based on a 1,000 point scale)." Chart. October 30, 2019. Statista. Accessed July 06, 2020. https://www.statista.com/statistics/954368/leading-mattress-companies-by-customer-satisfaction-us/
J.D. Power. (2019). Leading mattress companies in the United States in 2019, by customer satisfaction (based on a 1,000 point scale). Statista. Statista Inc.. Accessed: July 06, 2020. https://www.statista.com/statistics/954368/leading-mattress-companies-by-customer-satisfaction-us/
J.D. Power. "Leading Mattress Companies in The United States in 2019, by Customer Satisfaction (Based on a 1,000 Point Scale)." Statista, Statista Inc., 30 Oct 2019, https://www.statista.com/statistics/954368/leading-mattress-companies-by-customer-satisfaction-us/
J.D. Power, Leading mattress companies in the United States in 2019, by customer satisfaction (based on a 1,000 point scale) Statista, https://www.statista.com/statistics/954368/leading-mattress-companies-by-customer-satisfaction-us/ (last visited July 06, 2020)
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