Home emergency insurance: highest average claims pay-out UK 2018-2019

This statistic illustrates selected home emergency insurance (including add-on and stand alone insurance) companies with the highest average claims pay-outs in the United Kingdom (UK) in 2018 and 2019. Overall, 15 companies selling home emergency insurance in the United Kingdom were studied to see their average pay-outs for insurance claims in British pounds (GBP) as of 2019. The data presented in this statistic is the mean average claims of the low and high estimates.

In 2018, Brit Syndicates Limited had the highest average claims pay-outs for home emergency insurance at approximately 275 British pounds.

Home emergency insurance companies with the highest average claims pay-out in the United Kingdom (UK) from 2018 to 2019 (in GBP)

Characteristic	2018	2019
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Release date

September 2020

More information

Region

United Kingdom

Survey time period

August 31, 2018 and 2019*

Supplementary notes

A total of 25 UK based insurance companies offering home insurance (15 home emergency insurance) were looked at for claims frequency, claim acceptance rates as well as average claim pay-outs.
data was aggregated.
* Year ending August 31st, 2018 and 2019.
** Includes Add-on and stand alone.
Companies with the highest average claims pay-out as of 2019.
*** data for this firm primarily relates to specialist or high worth business.
**** the source added the following information "pilot data for this firm reflects the cost of the home emergency and excludes the cost of the regular boiler service which will typically be part of the product for some or all customers."

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