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Home insurance companies with the lowest claims acceptance rate in the UK 2018-2019

Home insurance companies with the lowest claims acceptance rate in the United Kingdom (UK) in 2018 and 2019

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Sources

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Release date

September 2020

Region

United Kingdom

Survey time period

August 31, 2018 and August 31, 2019*

Supplementary notes

A total of 25 UK based insurance companies offering home (building and contents) insurance were looked at for claims frequency, acceptance rate and average claim pay-out.
data was aggregated.
* Year ending August 31st, 2018 and August 31st, 2019.
** Includes building and contents insurance.
Companies with the lowest claims acceptance rate as of August 2019 with previous years comparison.

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Statistics on " Financial complaints and compensation in the United Kingdom "

Statistics on Financial complaints and compensation in the United Kingdom

Customer complaints against financial services

8

Financial compensation of claimants

4

Complaints against banking services and products

5

Complaints targeting specific banks

7

Complaints against home finance and investment products

8

Complaints and claims against insurance products

7

Further related statistics

19

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