Target audience: Mobile banking users in the Netherlands

Selected insights on target audience: Mobile banking users in the Netherlands

• There are mobile banking users throughout all income brackets
• Mobile banking users value similar aspects of life as the overall consumer
• 10% of mobile banking users are innovators or early adopters of new products
• Housing and rising prices, inflation & cost of living are issues of particular concern to mobile banking users
• Mobile banking users remember seeing ads in video portals more often than the average consumer

Management summary

• Key insights

• Life stages
• Gender
• Education
• Income
• Household classification
• Type of community
• Living Situation
• LGBTQ+

• Life values
• Main interests
• Hobbies & leisure activities
• Sport activities
• Sports followed
• Pets

• Consumer attitudes
• Challenges facing the country
• Politics
• Innovation adoption
• View on the country's economic situation
• View on personal economic situation
• Economic concerns

• Media usage
• Social media usage
• Digital advertising touchpoints
• Non-digital advertising touchpoints

Demographic profile

• Age of consumers in the Netherlands
• Gender of consumers in the Netherlands
• Level of education in the Netherlands
• Share of consumers in the Netherlands in the high, middle, and low thirds of household gross income
• Type of households in which consumers in the Netherlands live
• Communities where consumers live in the Netherlands
• Accommodation type and home ownership in the Netherlands
• LGBTQ+ status of consumers in the Netherlands

• Most important aspects of life for consumers in the Netherlands
• Top 10 interests of mobile banking users in the Netherlands
• Top 10 hobbies and leisure activities of mobile banking users in the Netherlands
• Top 10 sports activities of mobile banking users in the Netherlands
• Top 10 sports followed by mobile banking users in the Netherlands
• Pets living with mobile banking users in the Netherlands

• Agreement with statements in the Netherlands
• The 10 most important issues facing the Netherlands according to mobile banking users
• Political attitudes of consumers in the Netherlands
• Innovation adopter types based on statements towards innovation by consumers in the Netherlands
• Economic situation in the Netherlands as percieved by mobile banking users
• Perceived personal economic situation of mobile banking users
• Agreement with statements regarding economic concerns of mobile banking users

• Type of media consumers in the Netherlands have been using in the past 4 weeks
• Top 10 social networks used by mobile banking users
• Top 10 channels where mobile banking users in the Netherlands remember coming across digital advertising
• Places where consumers in the Netherlands have come across non-digital advertising in the past 4 weeks