Virtual Assistants

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Virtual Assistants

This dossier provides exclusive statistical information about virtual assistant technology. The dossier includes chapters on the enterprise virtual digital assistant market size, user and installed base of digital voice assistant, usage of the technology, it's skills and performances, smart speaker, chatbot, as well as the consumer perspective.

Table of contents

  • 1. Market and investment
    • Enterprise virtual digital assistant (VDA) market size worldwide 2016-2025

    • Enterprise virtual digital assistant (VDA) market size worldwide by segment 2016-2025

    • Enterprise VDA software market value worldwide by region 2016-2025

    • Level of voice startup financing worldwide 2016-2019

  • 2. User & installed base
    • Number of digital voice assistants in use worldwide 2019-2023

    • Voice assistant installed base by brand worldwide 2019

    • Number of voice assistant users in the United States 2017-2021

    • Xiaomi AI assistant: number of monthly active users 2019

  • 3. Usage
    • Virtual assistant usage in the U.S. 2018

    • Feature usage of virtual assistants in the U.S. 2018

    • Smart home voice assistants usage by platform in selected countries 2018

    • Usage of voice assistants in the U.S. 2018, by device

    • Smart home devices supported by voice assistants in 2019, by product

    • Share of smart assistant-compatible home devices in U.S. in 2022, by category

    • Use cases for in-car voice assistants in the U.S. as of 2018

  • 4. Skills & performance
    • Growth of Amazon Alexa skills from 2016 to 2019

    • Amazon Alexa skills available in selected countries as of September 2019

    • Google Assistant: number of actions/apps in the U.S. 2019

    • Google Assistant: app/action distribution in the U.S. 2019, by category

    • Digital assistant performance comparison 2019, by category

    • Smart speaker performance comparison by category 2018

  • 5. Smart speaker
    • Smart speaker market value worldwide 2014-2025

    • Smart speaker market turnover worldwide 2019, by region

    • Global smart speaker market share 2018 and 2019, by platform

    • Global smart speaker unit shipment 2016-2019, by vendor

    • Smart home voice assistants U.S. household ownership 2017-2019

    • Smart speaker ownership rates in Great Britain from 2018 to 2019

  • 6. Chatbot
    • Chatbot market size worldwide 2018-2027

    • Conversational bot usage areas in organizations worldwide 2017

    • Current chatbot ability in U.S., Canada & U.K. 2019

    • How service organizations use AI chatbots worldwide 2018

  • 7. Consumer perspective
    • Global consumer and business buyer attitudes towards voice assistants 2019

    • Reasons to use intelligent speech assistant in China 2018

    • Digital assistant ownership and purchase plans South Korea 2019

    • Plans to purchase digital assistants among Indian consumers 2018-2019

    • Share of French who have used voice assistants on digital devices by age 2018

    • Industry chatbot engagement among consumers in the U.S. 2019

    • U.S. consumer willingness to try chatbot commerce 2018

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