Food delivery industry in the U.S. - statistics & facts

What are the leading U.S. food delivery companies?

The U.S. food delivery industry is dominated by a handful of major players, namely Grubhub, Uber Eats, and Doordash. With a combined market share of around 70 percent, these three providers have been the leading food delivery companies in the United States for several years . Market leader Grubhub reported more than 22 million customers worldwide in 2019 and generated over 1.3 billion U.S. dollars in global revenue that year. But while both figures have grown in recent years, Grubhub has steadily lost market share in the United States as competitors like Uber Eats started to claim more users. Since its inception in 2014, Uber's delivery app has become highly popular in the United States and accounted for an ever-increasing share of the ride-hailing giant's global revenue. Considering that Eats and other providers charge restaurants with high commission fees, many establishments are now implementing their own delivery solutions or becoming ghost kitchens altogether.

COVID-19's effect on U.S. online restaurant delivery

The coronavirus (COVID-19) pandemic became one of the key drivers of growth in the United States' online delivery sector. As restaurant closures and other social distancing measures caused unprecedented declines in the number of seated restaurant diners since early 2020, demand for restaurant delivery services boomed across the country. Fortunately, the food delivery market was already moving increasingly online, and in 2019 the global revenue of the online food delivery market reached 107.4 billion U.S. dollars. This online market became essential to many restaurants’ survival during the coronavirus pandemic.

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