U.S. courier, express and parcel market - statistics & facts
The Courier, Express and Parcel (CEP) market comprises companies that provide logistics and courier services for delivering messages, packages, and mail. These companies differ from ordinary mail services due to their speed, security, tracking, and individualization of services. Moreover, CEP companies offer delivery of unusual parcels that require special handling or parcels that are too big to be delivered by regular postal services.
The growth of e-commerce and the COVID-19 pandemic have altered consumer behavior, leading to more online orders and a subsequent increase in demand for parcel shipping. The volume of parcels shipped in the U.S. grew by almost 64 percent between 2014 and 2021, from 13.2 to 21.6 billion parcels shipped in the country. Revenues from retail e-commerce increased at an even higher rate in the U.S. Between 2017 and 2022; revenues nearly doubled from some 459 billion U.S. dollars to almost 905 billion U.S. dollars. The popularity of retail e-commerce will most likely continue growing in the coming years, resulting in a higher demand for CEP services.
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