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Fixed internet and telephone services - statistics & facts

Fixed internet and telephone services commonly refers to the wired networks that are used for voice and data communications. These forms of communication can be viewed as a connection to an end customer, by means of a cable, through which the user can make a phone call or connect to the Internet.

A landline telephone, or fixed phone line, is a telephone that transmits signals using metal wire or fiber optic cable, as opposed to wireless transmission as in seen in mobile phones. In 2019, there were around 931 million fixed telephone line subscriptions worldwide, with the market experiencing a gradual decline from the 2006 peak of over 1.26 billion. The advancement of mobile network technology, as well as older, networking infrastructure such as copper wiring becoming obsolete, has meant landline telephone use has declined in popularity. Instead, consumers are looking toward a newer digital technology known as voice over internet protocol (VoIP) which refers to phone calls that are made through the Internet, rather than through a regular landline or a mobile network.

Fixed internet or fixed broadband involves the use of a variety of technologies for any high-speed data transmission to a residence or a business. Methods of transmission include cable modem Internet, digital subscriber line (DSL) Internet, fiber optic cable, and other fixed broadband technology connections. The number of fixed broadband subscriptions worldwide has continued to grow, particularly across the Asia and Pacific region. In terms of countries with some of the fastest fixed broadband internet speeds, Singapore, Hong Kong, and Thailand from this region all score highly, along with a number of countries in Europe such as Romania, Switzerland, and Monaco.

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Fixed internet and telephone services

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Important key figures

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Fixed phone

Fixed broadband


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