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Car servicing customer satisfaction in Australia 2018

Published by Statista Research Department, Apr 2, 2022
This statistic shows the results of a survey about customer satisfaction with car servicing in Australia in 2018, by service center type. During the period examined, 89.5 percent of respondents said they were satisfied or very satisfied with servicing at a dealer that sold makes of vehicle other than their own.

Distribution of customer satisfaction with car servicing in Australia as of September 2018, by service center type

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Release date

November 2018

Region

Australia

Survey time period

October 2017 to September 2018

Number of respondents

12,295 respondents

Age group

14 years and older

Special properties

respondents are all drivers

Method of interview

Face-to-face interview

Supplementary notes

All respondents answered 'satisfied' or 'very satisfied'.

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