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Amount of duty free visitors interacting with sales staff worldwide 2019, by segment

Share of duty free shoppers who interact with sales staff worldwide in 2019, by product category

by Liam O'Connell, last edited Jul 31, 2019
Amount of duty free visitors interacting with sales staff worldwide 2019, by segment In 2019, around 58 percent of duty free shoppers who bought perfume within the duty free channel, stated that they had interacted with sales staff. In comparison, only 31 percent of duty free shoppers buying confectionery consulted sales assistants.
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Share of duty free shoppers who interact with sales staff worldwide in 2019, by product category

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