Consumer satisfaction with duty free shops in Europe Q1 2017-Q2 2019

In Europe, consumer satisfaction with duty free shopping and travel retail experience was measured at its highest score in the second quarter of 2019 at 62. Over the period of time considered here, the first quarter of 2017 had the lowest score, when it had an index value of 59. Consumer satisfaction wavered between a score of 59 and 62 since 2017.

Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% Discount until June 30th
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in

Release date

July 2019



Survey time period

1st quarter 2017 to 2nd quarter 2019

Supplementary notes

The source makes the following note regarding methodology used in this statistic: "Computed by aggregating the satisfaction scores on all aspects of the DF visit, and weighting these in function of their impact on the overall satisfaction."
Numbers for previous quarters are taken from reports also published by the same source.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "Duty free and travel retail industry worldwide"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.