Leading mobile banks in Poland 2020, by service score

Leading mobile banks in Poland in 2020, by service score

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Release date

November 2020

Region

Poland

Survey time period

2020

Supplementary notes

The study was conducted using undercover customer testing of over twenty banks. Scores take into consideration both basic and additional functions of the mobile banks, the user-friendliness of the interface and navigation, activation, and accessibility.

Maximum number of points to be scored - 145 points.

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