In the first half of 2020, complaints regarding domestic online shopping accounted for about 58 percent of the total amount of e-commerce complaints in China. Among the three most frequent complaint types were also merchant disputes and cross-border online shopping related issues.
Share of e-commerce complaints in China in 1st half of 2020, by type
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100ec.cn. (July 16, 2020). Share of e-commerce complaints in China in 1st half of 2020, by type [Graph]. In Statista. Retrieved April 15, 2021, from https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/
100ec.cn. "Share of e-commerce complaints in China in 1st half of 2020, by type." Chart. July 16, 2020. Statista. Accessed April 15, 2021. https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/
100ec.cn. (2020). Share of e-commerce complaints in China in 1st half of 2020, by type. Statista. Statista Inc.. Accessed: April 15, 2021. https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/
100ec.cn. "Share of E-commerce Complaints in China in 1st Half of 2020, by Type." Statista, Statista Inc., 16 Jul 2020, https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/
100ec.cn, Share of e-commerce complaints in China in 1st half of 2020, by type Statista, https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/ (last visited April 15, 2021)