In the third quarter of 2019, complaints regarding domestic online shopping accounted for about 59 percent of the total amount of e-commerce complaints in China. Among the three most frequent complaint types were also merchant disputes and online travel related issues.
Share of e-commerce complaints in China in 3rd quarter 2019, by type
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account!
Premium Account
Your perfect start with Statista
Instant access to 1m statistics
Download in XLS, PDF & PNG format
Detailed references
$59 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.
100ec.cn. (October 25, 2019). Share of e-commerce complaints in China in 3rd quarter 2019, by type [Graph]. In Statista. Retrieved January 20, 2020, from https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/
100ec.cn. "Share of e-commerce complaints in China in 3rd quarter 2019, by type." Chart. October 25, 2019. Statista. Accessed January 20, 2020. https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/
100ec.cn. (2019). Share of e-commerce complaints in China in 3rd quarter 2019, by type. Statista. Statista Inc.. Accessed: January 20, 2020. https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/
100ec.cn. "Share of E-commerce Complaints in China in 3rd Quarter 2019, by Type." Statista, Statista Inc., 25 Oct 2019, https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/
100ec.cn, Share of e-commerce complaints in China in 3rd quarter 2019, by type Statista, https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/ (last visited January 20, 2020)
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.
