Goods and services purchased with e-wallets in Russia in 2019

The majority of Russian e-wallet users made purchases using this digital payment method during online shopping, as per over 34 percent of respondents in 2019. The second most common purpose of e-wallets across the country was to pay for mobile services. Every fifth survey participant admitted to have transferred money from Russia and abroad using electronic wallets.

Digital wallets accounted for 36 percent of total online payments worldwide in 2018 and for nearly one quarter of them in Russia as of 2017. Over 82 percent of e-commerce users between 25 and 34 years old countrywide preferred to make transactions using this financial tool in 2019.

Share of e-wallet users paying for goods and services online in Russia in 2019, by product*

Share of respondents
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Sources

Release date

August 2019

Region

Russia

Survey time period

June to July 2019

Number of respondents

3,500**

Age group

12-55 years

Special properties

Paid with e-wallets for goods/services via desktop/smartphone at least once a year

Method of interview

Online survey

Supplementary notes

* The survey was conducted in cities with over 600 thousand inhabitants in the Far Eastern federal district and in cities with over 700 thousand inhabitants in the rest of federal districts.

** Refers to the total number of participants in the study, not only those paying with e-wallets.

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Statistics on "Digital services in Russia"

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