Volume of mobile banking transactions Thailand 2017-2022

In 2022, the volume of mobile banking transactions in Thailand amounted to around 22.8 billion, a distinctive increase compared to the previous year. The figures show a continuous rise in mobile banking transactions in recent years.

Thailand’s PromptPay system

PromptPay is an online mobile money transfer system that has contributed significantly to the size of mobile banking in recent years. Introduced in 2017, PromptPay is an effort led by The Bank of Thailand to innovate payment methods. The system allows Thai users to connect their citizen IDs or mobile phone numbers to their bank accounts, making sending and receiving money more convenient without using long and detailed bank account information. The system is implemented among leading banks in Thailand, making it highly accessible for Thai users. The volume of PromptPay transactions has increased in recent years, signaling a preference for online cashless payments among consumers in Thailand.

Preferred payment methods in Thailand

  In recent years, commercial banks and private corporations in Thailand have delved into refining digital payment services. Mobile wallet platforms and banking applications have become popular digital payment methods among Thai consumers apart from conventional cash payments. Leading commercial banks in Thailand created their bank-specific mobile banking applications and adopted PromptPay to ease the process of digital financial transactions. Additionally, leading telecommunications enterprises such as True Move has made True Money a popular mobile wallet platform that lets consumers efficiently manage their daily expenses, such as mobile phone credit, internet credit, and transportation tickets.