Consumer trust on product recommendation from voice/salespeople 2019

Around half of the surveyed consumers worldwide trust product recommendations from their voice assistants, as of 2019. However, the more interaction needed between the consumer and voice assistant, the more consumers tend to trust product recommendations from sales representatives.

Consumer trust level on product recommendations from voice assistants and salespeople worldwide as of 2019

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% Discount until June 30th
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

November 2019

Region

Worldwide

Survey time period

April to May 2019

Number of respondents

10,254 respondents

Age group

18 years and older

Special properties

consumers and executives from three different industries- consumer products and retail, financial services, and automotive.

Supplementary notes

*Involvement level is defined by the number of questions exchanged with the assistant to get a resolution.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "Holiday season shopping in Canada"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.