Japan: popular payment methods of online purchases among digital buyers 2021

According to a survey conducted in Japan in 2021, credit cards, debit cards, and ATM cash cards were the leading payment method used to pay for online shopping and online financial transactions, with around 75.7 percent of the respondents selecting this method. Around one-third of the respondents paid for their online purchases at convenience stores.

Preferred payment methods for online purchases among digital buyers in Japan in 2021

Characteristic	Share of respondents
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Release date

May 2022

More information

Region

Japan

Survey time period

September 2021

Number of respondents

18,349*

Age group

15 years or older

Special properties

postal questionnaire and e-mail survey

Supplementary notes

*20,454 respondents after weight adjustments.
**Including debit cards and ATM cards (cash cards).
***Including QR code payment services, Rakuten Edy, Suica, etc.

Among consumers who have purchased products, services, or digital contents online, conducted online financial transactions, or used online auctions or flea market apps in the past year.

Original question: "Which payment method did you use when buying products or conducting financial transactions via the internet?"

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