Companies implementing digital transformation processes in Italy 2021, by field

Published by
Federica Laricchia,
Nov 21, 2023
According to a 2021 survey, 31 percent of the interviewed companies were going to implement projects involving software development innovations in 2021. Customer experience (CX) and Big data seemed more attractive areas, as 37 and 39 percent of companies planned to set projects in these fields. Lastly, 34 percent of Italian companies planned to invest resources in cloud computing.

This year, are you going to implement projects in any of the following fields?

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Release date

March 2022

Region

Italy

Survey time period

January 2021

Special properties

(N=139 LoB Managers + 42 IT Managers)

Supplementary notes

The question was phrased by the source as follows: "Guardando a tutti gli ambiti della Sua azienda, in quali dei seguenti progetti digitali innovativi avete già investito nel 2020 / andrete a investire nel 2021?"

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