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Payment methods disadvantages according to Russians 2020, by payment mode & feature

Published by A. Melkadze, Aug 13, 2020
Technical problems were the most mentioned issue by the consumers in Russia for every payment method in 2020. Approximately 20 percent of the polled audience complained about transactions cancellations while using bank cards for online payments.

Consumer survey on key disadvantages of payment methods in Russia in2020, by mode of payment and feature

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Sources

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In cooperation with
Data Insight (RU)
Release date

July 2020

Region

Russia

Survey time period

February to March 2020*

Number of respondents

1,602 respondents

Age group

18-64 years

Special properties

Permanent residents who paid for goods and services with any payment method over the last 30 days

Method of interview

Online survey

Supplementary notes

* The survey was conducted before the onset of the coronavirus epidemic and associated mass restrictions.

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