Getting insurance online in Germany from 2015 to 2020

Share of respondents who have arranged their insurance online at least once in Germany in 2015, 2016 and 2020

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Release date

June 2020



Survey time period

2015, 2016 and 2020

Number of respondents

1,004 (2020); 1,133 (2016)

Age group

18 years and older

Supplementary notes

This question was asked during the survey in the following wording: "I will list several current insurance types for you. For every type, please state whether you have already had a contract for it once or whether you would consider completing the process online or not."
German: "Ich nenne Ihnen nun einige gängige Versicherungen. Bitte geben Sie zu jeder Versicherung an, ob Sie diese schon einmal online abgeschlossen haben bzw. ob ein Online-Abschluss für Sie in Frage kommt oder nicht."

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