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U.S. online pet care market - statistics & facts

It only takes a quick search on any social media platform to see that people in the United States love to pamper their dogs, cats, and other pet animals. The sheer variety of pet products available on the U.S. market is astonishing, from orthopedic pet beds to nail polish for dogs. Much of this variety can be found when browsing online marketplaces. Pet care products were not always commonly purchased on the web, however, e-commerce sales of household and pet care goods have experienced a continuous upward trend over the years.

Favorite online platforms and retailers

When looking for pet products and supplies on online platforms, nearly half of American pet owners would visit Amazon, making this major e-commerce website the most popular option. Other favorites among consumers included the e-commerce platforms of Target, Walmart, and Costco. In terms of actual online pet shops, Chewy was in the lead: when surveyed, about 30 percent of pet-owning shoppers stated they had visited and purchased from their website in the past 12 months.

Animal lovers’ shopping behavior

Although the future of online pet care seems increasingly bright, most Americans still rely on physical stores to buy pet products, especially when it comes to pet food. The most popular shopping locations for pet products are big-box stores, followed by grocery stores and chain pet stores. Those that do prefer online channels, favor them for a number of reasons. Some of the most notable advantages are the competitive prices, the larger product range, and of course, the convenience. Adding to this, the coronavirus (COVID-19) pandemic has had a global impact on retail, causing overall e-commerce use and sales to grow. Due to the spread of the virus, more people in the U.S. have been buying pet food and supplies online than ever before.

Interesting statistics

In the following 4 chapters, you will quickly find the 22 most important statistics relating to "Online pet care market in the United States".


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