Important factors when sending letters in the UK 2018-2019

During a 2019, roughly 51 percent of Royal Mail services consumers in the United Kingdom stated that a guaranteed delivery to recipient's door is a mandatory factor. The same survey revealed that fast delivery is not the most important factor for people when sending letters.

Important factors for people when sending letters in the UK in 2019

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Source

Release date

December 2019

Region

United Kingdom

Survey time period

Q3 2018 to Q2 2019

Number of respondents

3,499 respondents

Special properties

consumers who use Royal Mail for letters or large letters and selected a service.

Supplementary notes

Type of survey and age of respondents were not stated by the source.

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Statistics on "Postal services in the United Kingdom (UK)"

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