Postal services in the UK - Statistics & Facts

The postal services industry is deeply enveloped in structural changes affecting its different sectors. While the introduction of e-mail and instant messaging have seen mail volumes decline steadily in the past two decades, e-commerce has become the greatest contributing factor to a growth in parcel shipments.
In 2017, roughly 8.9 billion packages were sent domestically within industrialized countries, accounting for the greatest share of global shipments. This figure was noticeably larger than the one for international deliveries.

The United Kingdom postal and courier industry currently generates over 20 billion British pounds in turnover every year, which translated into greater contributions towards the national economy. In 2017, the chained volume index of the postal activities GVA reached its peak since the beginning of the reporting period in 2014.
Consumers within the highest ten percentile of gross income decile groups spent the most on mail and parcel delivery services, at 1.30 British pounds of weekly household expenditure.

Parcel shipments in the UK climbed to an astonishing 3.65 billion in 2018, which was more than double the volume sent six years previous. By far the most commonly used courier service, the Royal Mail was responsible for nearly half of all packages delivered in 2017.
The recently privatized company was first established for the Royal Family, before serving the general public as a state-owned company. In its 2019 fiscal year, the Royal Mail was responsible for the delivery of 10.27 billion addressed letters and 1.2 billion parcels within the UK.

Interesting statistics

In the following 5 chapters, you will quickly find the 32 most important statistics relating to "Postal services in the UK".

Postal services in the United Kingdom (UK)

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All important statistics are prepared by our experts – available for direct download as PPT & PDF!

Important key figures

The most important key figures provide you with a compact summary of the topic of "Postal services in the UK" and take you straight to the corresponding statistics.

UK market

Consumer spend

Parcel delivery

Royal Mail


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