Important factors for SMEs when sending letters in the UK 2020-2021

Published by Statista Research Department, Aug 31, 2023
During a 2021 survey, roughly 78 percent of small and medium-sized enterprises (SMEs) in the UK stated that a guaranteed delivery is an important factor when sending letter. The same survey revealed that a low cost of sending letters is also an important factor.

Important factors for small and medium-sized enterprises (SMEs) when sending letters in the UK in 2021

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Release date

December 2021

Region

United Kingdom

Survey time period

Q3 2020 to Q2 2021

Number of respondents

1,613 respondents

Special properties

SMEs using Royal Mail to send letters or large letters and selected a service.

Supplementary notes

Type of survey and age of respondents were not stated by the source.

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Statistics on " Postal services in the United Kingdom (UK) "

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Other statistics that may interest you Postal services in the United Kingdom (UK)

Overview

7

Letters

6

Parcels

5

Major operators

5

Customer satisfaction

6

Further related statistics

17

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