In a survey conducted in 2021, roughly 50 percent of residential consumers stated that they were fairly satisfied with postal services in the UK. The same survey revealed that very few people were very dissatisfied from the service quality of postal organizations.
Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021
Type of survey and age of respondents were not stated by the source.
Original question: "How would you rate your overall satisfaction with postal services? (ALL providers)”
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Ofcom. (December 8, 2021). Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021 [Graph]. In Statista. Retrieved December 06, 2024, from https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom. "Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021." Chart. December 8, 2021. Statista. Accessed December 06, 2024. https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom. (2021). Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021. Statista. Statista Inc.. Accessed: December 06, 2024. https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom. "Residential Consumers Satisfaction with Postal Services in The United Kingdom (Uk) in 2021." Statista, Statista Inc., 8 Dec 2021, https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom, Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021 Statista, https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/ (last visited December 06, 2024)
Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021 [Graph], Ofcom, December 8, 2021. [Online]. Available: https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/