Japan: change in use of food delivery during COVID-19 2021

According to a survey conducted in December 2021, about 11 percent of respondents stated that their use of food delivery services had increased somewhat compared to January 2020. During the same survey, about 57 percent of respondents stated that they did not use food delivery services at all.

Change in the use of food delivery services during COVID-19 in Japan from 2020 to 2021

Characteristic	Increased	Increased somewhat	No change	Declined somewhat	Declined	Did not use
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Release date

March 2022

More information

Region

Japan

Survey time period

April 2020 to December 2021

Number of respondents

2,543*

Age group

20-74 years**

Special properties

compared to consumer's behavior in January 2020; only one answer possible

Method of interview

Online panel

Supplementary notes

Respondents were asked about their use of food delivery services compared to pre-COVID-19 pandemic times (January 2020).

*The number of respondents in the surveys prior to December 2021 is:
April and June 2020: 2,062
December 2020: 2,069
July 2021: 2,582.

**In all prior surveys, the age of respondents was 20 to 69 years.

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