The share of bank account holders who could imagine dealing with their financial transactions exclusively online decreased notably in Italy between 2018 and 2024. According to Statista's Consumer Insights, 33 percent of the bank account holders found it possible to deal with their finances exclusively online in 2018. In the first quarter of 2024, however, only 23 percent of the respondents indicated the same attitude towards online financial transactions. Nevertheless, online banking was the second-most common method to process banking affairs in Italy in 2024.
Share of customers who can imagine dealing with financial transactions exclusively online in Italy from 2018 to 1st quarter 2024
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Share of respondents
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The original question was phrased by the source as follows: "Which of these statements about finance apply to you? (multi-pick)". Multiple selections of various statements were possible. The displayed figures refer to the share of respondents who selected the "I could imagine dealing with my financial transactions exclusively online" statement.
The number of respondents differs in each survey update. More information on the methodology can be found here.
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Statista. (May 24, 2024). Share of customers who can imagine dealing with financial transactions exclusively online in Italy from 2018 to 1st quarter 2024 [Graph]. In Statista. Retrieved September 14, 2024, from https://www.statista.com/statistics/1395737/attitude-towards-online-finance-in-italy/
Statista. "Share of customers who can imagine dealing with financial transactions exclusively online in Italy from 2018 to 1st quarter 2024." Chart. May 24, 2024. Statista. Accessed September 14, 2024. https://www.statista.com/statistics/1395737/attitude-towards-online-finance-in-italy/
Statista. (2024). Share of customers who can imagine dealing with financial transactions exclusively online in Italy from 2018 to 1st quarter 2024. Statista. Statista Inc.. Accessed: September 14, 2024. https://www.statista.com/statistics/1395737/attitude-towards-online-finance-in-italy/
Statista. "Share of Customers Who Can Imagine Dealing with Financial Transactions Exclusively Online in Italy from 2018 to 1st Quarter 2024." Statista, Statista Inc., 24 May 2024, https://www.statista.com/statistics/1395737/attitude-towards-online-finance-in-italy/
Statista, Share of customers who can imagine dealing with financial transactions exclusively online in Italy from 2018 to 1st quarter 2024 Statista, https://www.statista.com/statistics/1395737/attitude-towards-online-finance-in-italy/ (last visited September 14, 2024)
Share of customers who can imagine dealing with financial transactions exclusively online in Italy from 2018 to 1st quarter 2024 [Graph], Statista, May 24, 2024. [Online]. Available: https://www.statista.com/statistics/1395737/attitude-towards-online-finance-in-italy/
