• EU: Online banking penetration by country

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This statistic displays the online banking penetration in European countries in 2018. That year, it was found that 93 percent of the Norwegian population access online banking sites, making Norway the country with the strongest internet banking penetration in Europe, followed by Denmark and Netherlands.
Online banking is becoming one of the most popular payment methods in Europe, allowing customers of a bank or other financial institution to develop a wide range of financial transactions through their websites. Over time, Europeans' confidence in this electronic payment system has increased. Meanwhile, the use of physical cash is experiencing a significant reduction in some countries, such as Germany or Austria.

Online banking penetration in selected European markets in 2018

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Release date

July 2019

More information

Region

Europe

Survey time period

2018

Age group

16 to 74 years

Supplementary notes

* EA11-2000, EA12-2006, EA13-2007, EA15-2008, EA16-2010, EA17-2013, EA18-2014, EA19.
** Break in time series.

Data given are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. The aim of the European ICT usage surveys is to collect and disseminate harmonized and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level.

Data coverage corresponds to code I_IUBK of the INDIC_IS (Information Society Indicators).