Role of incentives for choosing public transit payment method in India 2023

Published by
Shangliao Sun,
Dec 18, 2023
In a survey conducted in January 2023 in India, majority of respondents thought incentives or rewards such as cashbacks, and loyalty points were important for them when choosing payment method for public transit. Payment options in Indian public transit include cash, debit card, credit card, smartphone, and in some cities, Prepaid Payment Instruments (PPIs).

Role of incentives for choosing public transit payment method in India as of January 2023

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Release date

October 2023

Region

India

Survey time period

January, 2023

Number of respondents

1,250 respondents

Age group

16 years and older

Method of interview

Face-to-face interview

Supplementary notes

Survey was conducted in Bengaluru, Hyderabad, Delhi, and Mumbai.

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