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American customer satisfaction index: Pizza Hut restaurants in the U.S. 2000-2020

This statistic shows the American customer satisfaction index scores of Pizza Hut restaurants in the United States from 2000 to 2020. Pizza Hut's ACSI score was 77 in 2020, three points lower than the previous year's score of 80.
The limited-service restaurant industry was not measured in 2004.

American customer satisfaction index scores of Pizza Hut restaurants in the United States from 2000 to 2020*

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Source

Release date

July 2020

Region

United States

Survey time period

2000 to 2020

Supplementary notes

*The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 47 industries (including e-commerce and e-business), more than 225 companies, and over 200 federal or local government services.
Limited Service Restaurant - Establishments whose patrons generally order or select items and pay before eating. Food and drink may be consumed on premises, taken out, or delivered to customers' locations.
Date given is date accessed.

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