Fixed broadband: percentage of users who switched providers in the last 12 months

This statistic shows the proportion of fixed broadband users who switched provider in the last twelve months in selected countries as of 2010 and 2011. 11 percent of fixed broadband users in the U.S. switched providers in 2010.

Proportion of fixed broadband users who switched provider in the last twelve months in selected countries in 2010 and 2011

20102011
USA11%13%
UK15%15%
GER18%15%
FRA15%16%
ITA14%17%
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Source

Release date

December 2011

Region

Worldwide

Survey time period

October 2011

Number of respondents

5,090 respondents

Age group

18-64 years

Special properties

Internet users

Supplementary notes

Base sizes in October 2010: UK=1,016; France=1,017, Germany=1,014; Italy=1,002; USA=1,017
Base sizes in October 2011: UK=1,015; France=1,014, Germany=1,014; Italy=1,045; USA=1,002

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Statistics on "Telecommunication industry in the UK"

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