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BT: Residential call volumes annually in the UK 2009-2020

Published by S. O'Dea, Mar 2, 2021
The British telecommunications (BT) residential call volumes in the United Kingdom decreased from around 41.6 billion minutes in 2009 to around 11.2 billion minutes in 2019. However, the first three quarters of 2020, indicate that the full-year call volume in 2020 might exceed the call volume in 2019.

Residential call volumes of British Telecommunications (BT) in the United Kingdom (UK) from 2009 to 2020 (in millions of minutes)

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Source

Release date

January 2021

Region

United Kingdom

Survey time period

2009 to Q3 2020

Supplementary notes

* Data for 2020 accurate as of Q3 2020
Includes freephone, special services, premium rate, directory enquiries and all other call types.

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