Market share of internet service providers in the United Kingdom (UK) in 2018

This statistic shows the market shares of the internet service providers (ISPs) in the United Kingdom (UK) as of February 2018. Of the respondents, 28 percent were subscribed to any BT internet service and regarded it as their main service provider.
As can be seen in this statistic, BT, Sky, and Virgin Media are the main players when it comes to internet service providers. This can be attributed to many different factors, some of which are customer services, price, and connections speed. Number of complaints for broadband providers seems to vary quite greatly. This is also reflected in the user satisfaction of customer service for BT, Virgin Media, and Sky.

Being an internet service provider is not an easy undertaking, and entering and exiting the market is not as easy as it is for mobile virtual network operators (MVNO). Everything Everywhere (EE) for example, has an increasing number of MVNOs under its name.
Welcome to Statista!

We are the global leading platform for business data from 600 industries and 50 countries.

Our 700 employees believe that facts cause big changes and promote brilliant ideas. We want to offer you the best basis for fast and effective decisions: Learn more.
Which Internet Service Provider (ISP) does your household currently use as its MAIN supplier at home?
Percentage of respondents
Exclusive Premium statistic

You need a Premium Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Premium Account

only $49 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$588 / Year

Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
Related Studies: Available to Download in PDF or PPTX Format
Broadband market in the UK
Broadband market in the UK

All Information
in one Presentation

Broadband market in the UK

Everything On "Broadband market in the UK" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.

I think of Statista as Google for researchers. Statista provides you with the information you search for right away.
Dr. Horst Stipp

Dr. Horst Stipp
EVP, Research & Innovation, Advertising Research Foundation

Statistics on "Broadband market in the UK"
  • Overview
The most important statistics
  • Fixed broadband
  • Mobile broadband
  • Broadband connection speed
  • Broadband service
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.

Statista Accounts: Access All Statistics. Starting from $588 / Year
Learn more about how Statista can support your business.