Percentage of consumers in the United States who use their mobile phone for shopping related activities as of June 2017

Leading shopping-related activities via mobile phone in the U.S. 2017 This statistic presents the mobile phone usage for shopping-related activities of consumers in the United States. During the December 2017 survey, it was found that 56 percent of respondents had used their phone to check store inventory.
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Percentage of respondents
Bought something online or through a mobile app and picked it up in store 45%
Bought sth online or through a mobile app and picked up curbside (did not enter store)37%
Bought sth online or through a mobile app & returned it to the store for refund or exchange35%
Bought sth in store & cashier had access to my online account info39%
Used coupons or discounts from my mobile phone or app to make a purchase in store63%
Used my mobile phone while in store to compare prices of items 61%
Used my mobile phone while in store to compare reviews of items 62%
Used a mobile phone to check store inventory 56%
Percentage of respondents
Bought something online or through a mobile app and picked it up in store 45%
Bought sth online or through a mobile app and picked up curbside (did not enter store)37%
Bought sth online or through a mobile app & returned it to the store for refund or exchange35%
Bought sth in store & cashier had access to my online account info39%
Used coupons or discounts from my mobile phone or app to make a purchase in store63%
Used my mobile phone while in store to compare prices of items 61%
Used my mobile phone while in store to compare reviews of items 62%
Used a mobile phone to check store inventory 56%
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Description Source More information
This statistic presents the mobile phone usage for shopping-related activities of consumers in the United States. During the December 2017 survey, it was found that 56 percent of respondents had used their phone to check store inventory.
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Release date
January 2018
Region
United States
Survey time period
December 2017
Number of respondents
200 respondents
Age group
25 years and older
Method of interview
Online survey
Supplementary notes
Original question: Within the past 3 months, have you…?

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