Leading shopping-related activities via mobile phone in the U.S. 2017

Published by J. Clement, Aug 6, 2018
This statistic presents the mobile phone usage for shopping-related activities of consumers in the United States. During the December 2017 survey, it was found that 56 percent of respondents had used their phone to check store inventory.
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Percentage of consumers in the United States who use their mobile phone for shopping related activities as of June 2017
Percentage of respondents
Bought something online or through a mobile app and picked it up in store 45%
Bought sth online or through a mobile app and picked up curbside (did not enter store)37%
Bought sth online or through a mobile app & returned it to the store for refund or exchange35%
Bought sth in store & cashier had access to my online account info39%
Used coupons or discounts from my mobile phone or app to make a purchase in store63%
Used my mobile phone while in store to compare prices of items 61%
Used my mobile phone while in store to compare reviews of items 62%
Used a mobile phone to check store inventory 56%
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