Total CRM software revenue worldwide by vendor 2011-2018

Global revenue from customer relationship management (CRM) software by vendor from 2011 to 2018 (in billion U.S. dollars)

by Shanhong Liu, last edited Jun 17, 2019
Total CRM software revenue worldwide by vendor 2011-2018 The statistic shows the revenue from customer relationship management (CRM) software worldwide from 2011 to 2018, by vendor. In 2018, SAP's revenue from customer relationship management software amounted to 9.42 billion U.S. dollars.
Show more

Global revenue from customer relationship management (CRM) software by vendor from 2011 to 2018 (in billion U.S. dollars)

Loading statistic...
salesforce.comSAPOracleAdobeMicrosoftIBMOthers
20189.424.012.672.451.3-28.37
20177.653.472.492.021.13-24.96
2015*5.172.682.050.941.14-14.31
20144.272.812.120.741.440.8711.79
20133.332.622.06-1.180.7910.47
20122.532.332.02-1.130.659.35
201122.331.87-0.90.478.51
salesforce.comSAPOracleAdobeMicrosoftIBMOthers
20189.424.012.672.451.3-28.37
20177.653.472.492.021.13-24.96
2015*5.172.682.050.941.14-14.31
20144.272.812.120.741.440.8711.79
20133.332.622.06-1.180.7910.47
20122.532.332.02-1.130.659.35
201122.331.87-0.90.478.51
Download Settings Share
Download started
Please be patient - this may take a moment
by Shanhong Liu, last edited Jun 17, 2019
The statistic shows the revenue from customer relationship management (CRM) software worldwide from 2011 to 2018, by vendor. In 2018, SAP's revenue from customer relationship management software amounted to 9.42 billion U.S. dollars.
Show more
Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Related Studies: Available to Download in PDF or PPTX Format
Microsoft
Microsoft

All Information
in one Presentation

Microsoft

Everything On "Microsoft" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.

Other Reports & Dossiers
I think of Statista as Google for researchers. Statista provides you with the information you search for right away.
Dr. Horst Stipp

Dr. Horst Stipp
EVP, Research & Innovation, Advertising Research Foundation

Statistics on "SAP"
  • Company overview
  • Software/applications overview
  • Planning and management software (SCM, ERP, CRM, HCM)
  • Analytics and business intelligence
  • Cloud
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Learn more about how Statista can support your business.
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.