Market share of CRM vendors worldwide 2012-2018

The statistic shows the market share of vendors in the global customer relationship management software market from 2012 to 2018. SAP had a market share of 19.5 percent in 2018.

Market share of vendors customer relationship management (CRM) software worldwide from 2012 to 2018

salesforce.comSAPOracleAdobeMicrosoftIBMOthers
--------
--------
--------
--------
--------
--------
Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

only $59 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

June 2019

Region

Worldwide

Survey time period

2012 to 2018

Supplementary notes

* In 2015, Adobe displaced IBM from the list of top CRM software vendors.

The source did not publish data for every year.

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.

Statistics on "Enterprise software"

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.