The statistic presents information on bank consumer complaint handling process in the United States in 2013, by bank asset size. In 80 percent of banks with assets of ten billion U.S. dollars or higher, search of social media websites for complaints or negative statements about the bank was done.
Does your consumer complaint handling include the following activities?
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American Bankers Association. (July 15, 2013). Does your consumer complaint handling include the following activities? [Graph]. In Statista. Retrieved March 29, 2024, from https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/
American Bankers Association. "Does your consumer complaint handling include the following activities?." Chart. July 15, 2013. Statista. Accessed March 29, 2024. https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/
American Bankers Association. (2013). Does your consumer complaint handling include the following activities?. Statista. Statista Inc.. Accessed: March 29, 2024. https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/
American Bankers Association. "Does Your Consumer Complaint Handling Include The following Activities?." Statista, Statista Inc., 15 Jul 2013, https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/
American Bankers Association, Does your consumer complaint handling include the following activities? Statista, https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/ (last visited March 29, 2024)
Does your consumer complaint handling include the following activities? [Graph], American Bankers Association, July 15, 2013. [Online]. Available: https://www.statista.com/statistics/318438/bank-consumer-complaint-handling-process-usa/