Among the four largest banks headquartered in the United States, JPMorgan Chase had the highest number of active mobile customers in 2021: More than 45 million JPMorgan Chase customers were active mobile banking users. Bank of America had the second highest number of active mobile customers, which was roughly 33 million.
Number of active mobile banking customers of the four largest banks in the United States as of 2021 (in millions)
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Statistics on Mobile banking in the United States
Overview
5
- Premium Statistic Online banking users worldwide in 2020 with forecasts to 2024, by region
- Premium Statistic Estimated number of digital banking users in the U.S. 2021-2025
- Premium Statistic Mobile banking customers of four largest banks in the U.S. 2021
- Premium Statistic Number of challenger banks users in the U.S. 2020
- Premium Statistic Predicted penetration rate of digital banking in the U.S. 2021-2025
Usage
6
- Premium Statistic Most valuable mobile banking feature in the U.S. 2021
- Premium Statistic Most common mobile banking activities in the U.S. 2021, by generation
- Premium Statistic Most popular mobile banking features among users in the U.S. 2021
- Premium Statistic Preferred usage of mobile banking vs. other banking channels in the U.S. 2021
- Premium Statistic Mobile banking satisfaction in the United States 2021, by frequency and generation
- Premium Statistic Main reasons for switching banks according to mobile banking users in the U.S. 2021
User demographics
7
- Premium Statistic Adoption of mobile banking in the U.S. 2020-2021, by generation
- Premium Statistic Households using mobile banking as primary method to access account in the U.S. 2019
- Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2019, by age
- Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2019, by race
- Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2019, by income
- Premium Statistic Use of mobile banking as primary method to access account in U.S. 2019, by education
- Premium Statistic Use of mobile banking as primary method to access account in U.S. 2019, by location
Digital-only banks
3
Further related statistics
21
- Leading banks in Europe 2021, by global number of customers
- Leading UK banks by number of customers 2022
- Mobile customers of largest Canadian banks 2022
- Most popular free mobile banking apps in Poland 2023, by downloads
- Ranking of the main French banks by number of customers 2021
- Mobile banking transactions growth rate South Korea 2013-2021
- Mobile banking customers' share in the online banking sector South Korea 2017-2021
- Number of customers at selected disruptor banks worldwide 2021
- Leading Chinese banks 2021, based on retail clients
- Main reasons for switching banks according to mobile banking users in the U.S. 2021
- Digital customers of Banco Santander globally 2013-2022
- Number of customers of major banks Australia 2020
- Number of customers of UOB 2010-2019
- Number of mobile customers of major banks Australia FY 2021
- Number of digital bank customers South Korea 2021, by bank
- Average number of customers per bank staff in European 2018, by country
- Number of customers using Air Bank 2012-2017
- SMBC Direct's number of active users FY 2016-2022
- Current bank account switching numbers in the United Kingdom (UK) 2016-2022
- Banco Santander: customer numbers globally 2012-2022
- Neobank customer base size in France 2019-2020
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Statista. (November 16, 2022). Number of active mobile banking customers of the four largest banks in the United States as of 2021 (in millions) [Graph]. In Statista. Retrieved March 27, 2023, from https://www.statista.com/statistics/660416/mobile-banking-customer-numbers-of-banks-usa/
Statista. "Number of active mobile banking customers of the four largest banks in the United States as of 2021 (in millions) ." Chart. November 16, 2022. Statista. Accessed March 27, 2023. https://www.statista.com/statistics/660416/mobile-banking-customer-numbers-of-banks-usa/
Statista. (2022). Number of active mobile banking customers of the four largest banks in the United States as of 2021 (in millions) . Statista. Statista Inc.. Accessed: March 27, 2023. https://www.statista.com/statistics/660416/mobile-banking-customer-numbers-of-banks-usa/
Statista. "Number of Active Mobile Banking Customers of The Four Largest Banks in The United States as of 2021 (in Millions) ." Statista, Statista Inc., 16 Nov 2022, https://www.statista.com/statistics/660416/mobile-banking-customer-numbers-of-banks-usa/
Statista, Number of active mobile banking customers of the four largest banks in the United States as of 2021 (in millions) Statista, https://www.statista.com/statistics/660416/mobile-banking-customer-numbers-of-banks-usa/ (last visited March 27, 2023)
Number of active mobile banking customers of the four largest banks in the United States as of 2021 (in millions) [Graph], Statista, November 16, 2022. [Online]. Available: https://www.statista.com/statistics/660416/mobile-banking-customer-numbers-of-banks-usa/