Registered complaints on holiday in the EU in 2014

This statistic shows share of registered complaints on holiday in the European Union (EU) in 2014, based on the servies holidaymakers used. Almost half of respondents had filed a complaint regarding their accommodation, while a quarter of respondents was dissatisfied with transportation services. 15 percent of respondents were displeased with their restaurant experience while on holiday.

Registered complaints on holiday in the European Union (EU) in 2014*

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Source

Release date

March 2015

Region

EU

Survey time period

January 2015

Age group

Supplementary notes

*The original question was "For which of the following services did you register a formal complaint? (MULTIPLE ANSWERS POSSIBLE)"
Base included: 3 percent from the total number of respondents – EU28 (those who registered a formal complaint in 2014).

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Statistics on "Holiday travel in Europe"

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