Number of Wendy's restaurants worldwide 2011-2019, by mode of operation

Quick service restaurant (QSR) chain Wendy’s accounted for a total of 6,788 restaurants worldwide in 2019. The vast majority of these were franchised - 6,431 to be precise. Only 357 units remain company-operated, as more and more of them were replaced with franchised stores over the past eight years.

Global expansion

Despite Wendy’s reducing the number of company-operated restaurants, the chain has continued to expand internationally. Indonesia, Puerto Rico and the Philippines led the way in terms of countries with the highest number of non-domestic Wendy’s establishments. While there was growth in the company’s number of locations, the revenue of Wendy’s has declined by almost one billion U.S. dollars over the past nine years.

Do the customers feel satisfied?

Wendy’s score on the American Customer Satisfaction Index (ACSI) has been below the industry average over the past five years. The restaurant chain scored 77 points out of a possible 100 in 2019, showing a similar score as the previous year. Comparatively, sister company Arby’s scored 80 points in 2019, which was above the QSR average of 79 points.

Number of Wendy's restaurants worldwide from 2011 to 2019, by mode of operation

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Source

Release date

February 2020

Region

Worldwide

Survey time period

2011 to 2019

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