Digital customers of Banco Santander 2013-2017

This statistic shows the share of Banco Santander worldwide customers who accessed banking services digitally in 2013 and 2014, as well as an estimation for 2017. This estimated figure is the bank's goal. In 2013, approximately 23 percent of Santander customers used digital channels to conduct banking transactions and get information. This share rose to 28 percent in 2014. Santander hoped that by 2017 active users would rise to approximately 45 percent.

Share of customers accessing Banco Santander services digitally from 2013 to 2017*

Share of digital customers
201323
201428
2017*45
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Source

Release date

December 2014

Region

Europe

Survey time period

2014 to 2017

Supplementary notes

* 2017 figure is an estimation (goal) by the bank.

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Statistics on "Online banking in the Benelux"

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