Motor insurance related customer complaints in the UK 2010-2017

Number of complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from 2009/2010 to 2017/2018

Motor insurance related customer complaints in the UK 2010-2017 This statistic illustrates the number of complaints submitted to the Financial Ombudsman regarding motor insurance related issues in the United Kingdom (UK) between the financial years of 2009/2010 and 2017/2018. It can be seen that the number of motor insurance complaints increased overall during the period under observation, reaching a total of nearly 11.9 thousand as of 2017/2018. The smallest number of complaints during this period were found in 2009/2010, when a total of over 5.4 thousand complaints were recorded.
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Number of complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from 2009/2010 to 2017/2018

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Number of complaints
2017/18 11,887
2016/17 11,844
2015/16 8,585
2014/15 7,361
2013/14 7,190
2012/13 7,785
2011/12 7,264
2010/11 5,784
2009/10 5,451
Number of complaints
2017/18 11,887
2016/17 11,844
2015/16 8,585
2014/15 7,361
2013/14 7,190
2012/13 7,785
2011/12 7,264
2010/11 5,784
2009/10 5,451
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This statistic illustrates the number of complaints submitted to the Financial Ombudsman regarding motor insurance related issues in the United Kingdom (UK) between the financial years of 2009/2010 and 2017/2018. It can be seen that the number of motor insurance complaints increased overall during the period under observation, reaching a total of nearly 11.9 thousand as of 2017/2018. The smallest number of complaints during this period were found in 2009/2010, when a total of over 5.4 thousand complaints were recorded.
Show more
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Statistics on "Financial complaints and compensation in the United Kingdom"
  • Customer complaints against financial services
  • Financial compensation of claimants
  • Complaints against banking services and products
  • Complaints targeting specific banks
  • Complaints against home finance and investment products
  • Complaints and claims against insurance products
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