Number of complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from 2009/2010 to 2017/2018

Motor insurance related customer complaints in the UK 2010-2017 This statistic illustrates the number of complaints submitted to the Financial Ombudsman regarding motor insurance related issues in the United Kingdom (UK) between the financial years of 2009/2010 and 2017/2018. It can be seen that the number of motor insurance complaints increased overall during the period under observation, reaching a total of nearly 11.9 thousand as of 2017/2018. The smallest number of complaints during this period were found in 2009/2010, when a total of over 5.4 thousand complaints were recorded.
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Number of complaints
2009/10 5,451
2010/11 5,784
2011/12 7,264
2012/13 7,785
2013/14 7,190
2014/15 7,361
2015/16 8,585
2016/17 11,844
2017/18 11,887
Number of complaints
2009/10 5,451
2010/11 5,784
2011/12 7,264
2012/13 7,785
2013/14 7,190
2014/15 7,361
2015/16 8,585
2016/17 11,844
2017/18 11,887
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Description Source More information
This statistic illustrates the number of complaints submitted to the Financial Ombudsman regarding motor insurance related issues in the United Kingdom (UK) between the financial years of 2009/2010 and 2017/2018. It can be seen that the number of motor insurance complaints increased overall during the period under observation, reaching a total of nearly 11.9 thousand as of 2017/2018. The smallest number of complaints during this period were found in 2009/2010, when a total of over 5.4 thousand complaints were recorded.
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Release date
May 2018
Region
United Kingdom
Survey time period
2009/2010 to 2017/2018
Supplementary notes
Financial year ending 31st of March.

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Statistics on "Financial complaints and compensation in the United Kingdom"

  • Customer complaints against financial services
  • Financial compensation of claimants
  • Reasons for financial complaints
  • Complaints against banking services and products
  • Complaints targeting specific banks
  • Complaints against home finance and investment products
  • Complaints and claims against insurance products
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