Rail performance index quality of service rating in Europe in 2015, by country

This bar chart compares how the Boston Consulting Group rated the performance of rail services in European countries in 2015, in terms of quality of use. The considerations in calculating the quality of use of rail services were punctuality, travel ticket costs, and the proportion of high-speed trains. Spain and Romania were rated as the countries with the highest rail performance in terms of quality of use.

Quality of Service: Are the trains punctual and fast, and is rail travel affordable?

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Release date

May 2015



Survey time period


Supplementary notes

Quality of use was calculated as a combination of punctuality of regional trains, punctuality of long-distance trains, percentage of high-speed rail, and average fare per passenger-kilometre.

The source provides the following information regarding calculation methodology:
Each dimension comprises at least two subdimensions, and all were given equal weight. (See Exhibit 1.) We rescaled the data to represent a score out of ten for each subdimension. To create the index, we then combined the ratings for each dimension and subdimension based on their weighting.

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Statistics on "Deutsche Bahn in Germany"

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