This statistic shows the importance of several communication channels for non-life insurance customers in Europe in 2014, by age group. For people over 34 years, the agent channel was still the most important, with 56 percent of respondents citing it. For the group of 18 to 34 years old, the internet via PC channel was the most important, with 52 percent of customers reporting this as an important channel.
Importance of communication channels for non-life insurance customers in Europe in 2014, by age group
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Capgemini, & EFMA. (February 28, 2015). Importance of communication channels for non-life insurance customers in Europe in 2014, by age group [Graph]. In Statista. Retrieved September 18, 2024, from https://www.statista.com/statistics/486813/non-life-insurance-customers-important-communication-channels-europe/
Capgemini, und EFMA. "Importance of communication channels for non-life insurance customers in Europe in 2014, by age group." Chart. February 28, 2015. Statista. Accessed September 18, 2024. https://www.statista.com/statistics/486813/non-life-insurance-customers-important-communication-channels-europe/
Capgemini, EFMA. (2015). Importance of communication channels for non-life insurance customers in Europe in 2014, by age group. Statista. Statista Inc.. Accessed: September 18, 2024. https://www.statista.com/statistics/486813/non-life-insurance-customers-important-communication-channels-europe/
Capgemini, and EFMA. "Importance of Communication Channels for Non-life Insurance Customers in Europe in 2014, by Age Group." Statista, Statista Inc., 28 Feb 2015, https://www.statista.com/statistics/486813/non-life-insurance-customers-important-communication-channels-europe/
Capgemini & EFMA, Importance of communication channels for non-life insurance customers in Europe in 2014, by age group Statista, https://www.statista.com/statistics/486813/non-life-insurance-customers-important-communication-channels-europe/ (last visited September 18, 2024)
Importance of communication channels for non-life insurance customers in Europe in 2014, by age group [Graph], Capgemini, & EFMA, February 28, 2015. [Online]. Available: https://www.statista.com/statistics/486813/non-life-insurance-customers-important-communication-channels-europe/
