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Channel importance for non-life insurance customers by age group in Europe in 2014

Importance of communication channels for non-life insurance customers in Europe in 2014, by age group

by Statista Research Department, last edited Feb 28, 2015
Channel importance for non-life insurance customers by age group in Europe in 2014 This statistic shows the importance of several communication channels for non-life insurance customers in Europe in 2014, by age group. For people over 34 years, the agent channel was still the most important, with 56 percent of respondents citing it. For the group of 18 to 34 years old, the internet via PC channel was the most important, with 52 percent of customers reporting this as an important channel.
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Importance of communication channels for non-life insurance customers in Europe in 2014, by age group

18-34 years old34 and older
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18-34 years old34 and older
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by Statista Research Department, last edited Feb 28, 2015
This statistic shows the importance of several communication channels for non-life insurance customers in Europe in 2014, by age group. For people over 34 years, the agent channel was still the most important, with 56 percent of respondents citing it. For the group of 18 to 34 years old, the internet via PC channel was the most important, with 52 percent of customers reporting this as an important channel.
Show more
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