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Vodafone mobile user satisfaction level in the UK 2019-2020

This statistic displays the Vodafone mobile users' overall satisfaction with the provider's customer service in the United Kingdom (UK) during 2020. In 2020, 90 percent of respondents expressed some level of satisfaction with the service.

Vodafone mobile users' overall customer satisfaction levels in the United Kingdom (UK) from 2019 to 2020

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Sources

Release date

March 2020

Region

United Kingdom

Survey time period

January 2nd 2020 to February 11th 2020

Number of respondents

397 respondents

Age group

16+

Special properties

All adults aged 16+ who are the decision maker and express an opinion on their mobile phone service receiving their service from Vodafone mobile

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "In terms of your mobile phone service, how satisfied are you with the overall service provided by (MOBILE PHONE SERVICE PROVIDER)?
2019 n = 428

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Statistics on "Mobile communications in the UK"

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