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Vodafone mobile user satisfaction level in the UK 2018
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Vodafone mobile user satisfaction level in the UK 2018
Vodafone mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
by S. O'Dea,
last edited
Aug 14, 2018
This statistic displays the Vodafone mobile users' overall satisfaction with the provider's customer service in the United Kingdom (UK) during 2018. In 2018, 84 percent of respondents expressed some level of satisfaction with the service.
Vodafone mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
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Description
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by S. O'Dea,
last edited
Aug 14, 2018
This statistic displays the Vodafone mobile users' overall satisfaction with the provider's customer service in the United Kingdom (UK) during 2018. In 2018, 84 percent of respondents expressed some level of satisfaction with the service.
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- March 2018
- Region
- United Kingdom
- Survey time period
- 3 January 2018 to 15th February 2018
- Number of respondents
- 421 respondents
- Age group
- 16+
- Special properties
- All adults aged 16+ who are the decision maker and express an opinion on their mobile phone service receiving their service from Vodafone mobile
- Method of interview
- Online survey
- Supplementary notes
- This question was phrased by the source as follows: "In terms of your mobile phone service, how satisfied are you with the overall service provided by (MOBILE PHONE SERVICE PROVIDER)?
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- March 2018
More information
- Region
- United Kingdom
- Survey time period
- 3 January 2018 to 15th February 2018
- Number of respondents
- 421 respondents
- Age group
- 16+
- Special properties
- All adults aged 16+ who are the decision maker and express an opinion on their mobile phone service receiving their service from Vodafone mobile
- Method of interview
- Online survey
- Supplementary notes
- This question was phrased by the source as follows: "In terms of your mobile phone service, how satisfied are you with the overall service provided by (MOBILE PHONE SERVICE PROVIDER)?
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Mobile communication industry in the UK
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Statistics on "Mobile communication industry in the UK"
- Overview
The most important statistics
- Telecommunications: Mobile retail revenue in the United Kingdom (UK) from 2007 to 2017 (in billion GBP)Mobile retail revenue in the United Kingdom (UK) 2007-2017
- Mobile communications as a proportion of total telecommunications revenues in the United Kingdom (UK) from 2004 to 2016Mobile communications: percentage of total telecommunications revenues in the UK 2016
- Percentage of households with mobile phones in the United Kingdom (UK) from 1996 to 2018UK households: ownership of mobile telephones 1996-2018
- Number of mobile voice call minutes in the United Kingdom (UK) from 2007 to 2017 (in billion minutes)Mobile voice call minutes in the United Kingdom (UK) 2007-2017
- Number of mobile cellular subscriptions in the United Kingdom (UK) from 2000 to 2017 (in millions)UK: number of cellular subscriptions 2000-2017
- Number of mobile network operators (MNO) and mobile virtual network operators (MVNO) in the United Kingdom (UK) from 2011 to 2017Mobile Telecommunication: MNO and MVNO in the United Kingdom (UK) 2011-2017
- Household phone ownership in the United Kingdom (UK) in 2018, by type of phoneUK household phone ownership in 2018, by phone type
- Mobile voice revenue
The most important statistics
- Total retail revenues generated by mobile telephony in the United Kingdom (UK) from 2009 to 2018 (in million GBP)UK mobile network: annual retail revenues 2009-2018
- Retail revenue from mobile calls in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018, by call type (in million GBP)UK mobile network: Quarterly retail revenues, by call type Q1 2012-Q4 2018
- Monthly ARPU through pre-paid mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP)Monthly ARPU through pre-paid mobile subscribers in the UK 2007-2016
- Monthly ARPU through post-paid mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP)Monthly ARPU through post-paid mobile subscribers in the UK 2007-2016
- Average monthly retail revenue per subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in GBP per month)UK mobile network: average monthly revenue per subscriber Q1 2012-Q4 2018
- Average monthly retail revenue per post-pay mobile subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in GBP)UK mobile network: average monthly revenue per post-pay contract Q1 2012-Q4 2018
- Average monthly retail revenue per pre-pay subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in GBP)UK mobile network: average monthly revenue per pre-pay subscriber Q1 2012-Q4 2018
- Monthly ARPU through mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP), by pay typeMonthly ARPU through mobile subscribers in the UK 2007-2016, by pay type
- Mobile voice subscriber
The most important statistics
- Mobile telephony adoption in the United Kingdom (UK) from 2007 to 2018Mobile telephony adoption in the United Kingdom (UK) 2007-2018
- Number of mobile connections in the United Kingdom (UK) from 2012 to 2016, by device type (in millions)Mobile connections in the United Kingdom (UK) 2010-2016, by device type
- Mobile calls volume in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018, by call type (in billion minutes)UK mobile network: Quarterly call volumes Q1 2012-Q4 2018, by call type
- Distribution of mobile subscribers in the United Kingdom (UK) from 2010 to 2017, by payment typeMobile subscribers in the United Kingdom (UK) 2010-2017, by pay type
- Number of pre-paid mobile subscriber in the United Kingdom (UK) from 2007 to 2017 (in millions)Pre-paid mobile subscriber in the United Kingdom (UK) 2007-2017
- Number of post-pay mobile subscribers in the United Kingdom (UK) from 2007 to 2017 (in millions)Post-pay mobile subscribers in the United Kingdom (UK) 2007-2017
- Average monthly pre-paid mobile voice minutes per person in the United Kingdom (UK) from 2008 to 2016Average monthly pre-paid mobile voice minutes per person in the UK 2008-2016
- Average monthly post-paid mobile voice minutes per pay-monthly customers in the United Kingdom (UK) from 2008 to 2016Monthly mobile voice minutes per pay-monthly customers in the UK 2008-2016
- Mobile data
The most important statistics
- Retail revenues from mobile data services in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in million GBP)UK mobile network: Quarterly retail revenues from data services Q1 2012-Q4 2018
- Telecommunications: Mobile data retail revenue in the United Kingdom (UK) from 2007 to 2018 (in billion GBP)Telecommunications: Mobile data retail revenue in the UK 2007-2018
- Telecommunications: Mobile messaging retail revenue in the United Kingdom (UK) from 2007 to 2016 (in billion GBP)Telecommunications: Mobile messaging retail revenue in the UK 2007-2016
- Mobile data revenue as a proportion of total mobile service revenue in the United Kingdom (UK) from 2004 to 2014Mobile data as share of total telecom revenue in the United Kingdom (UK) 2004-2014
- Number of mobile broadband subscribers in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in millions)UK mobile network: mobile broadband subscribers Q1 2012-Q4 2018
- Mobile broadband penetration in the United Kingdom (UK) from 2009 to 2018*Mobile broadband penetration in the United Kingdom (UK) 2009-2018
- Penetration rate of mobile internet for personal use in the United Kingdom (UK) from 2009 to 2018Mobile internet penetration in the United Kingdom (UK) 2009-2018
- Average monthly mobile data use per active SIM (connection) in the United Kingdom (UK) from 2011 to 2017 (in GB)Monthly mobile data use per active SIM in the United Kingdom (UK) 2011-2017
- SMS and MMS
The most important statistics
- Mobile messaging volumes in the United Kingdom (UK) from from 2011 to 2016 (in billion messages)Number of SMS and MMS messages sent in the United Kingdom (UK) 2011-2016
- Monthly SMS and MMS messages sent in the United Kingdom (UK) from 2012 to 2017 Outgoing text messages in the United Kingdom (UK) 2012-2017 per subscriber
- Annual volumes of SMS and MMS messages in the United Kingdom (UK) from 2009 to 2018 (in billion messages)*UK mobile network: SMS and MMS message volumes 2009-2018
- Average monthly mobile messages volume sent per pay-monthly customer in the United Kingdom (UK) from 2007 to 2015Pay-monthly customer: Monthly mobile messages sent in the UK 2007-2015
- Average monthly mobile messages volumes sent per pre-pay customer in the United Kingdom (UK) from 2007 to 2015Pre-pay customer: Monthly mobile messages sent in the United Kingdom (UK) 2007-2015
- Quarterly retail revenue from SMS and MMS in the United Kingdom (UK) from 2nd quarter 2012 to 4th quarter 2018 (in million GBP)UK mobile network: Retail revenues from SMS and MMS Q2 2012-Q4 2018
- Quarterly volumes of SMS and MMS messages in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in billion messages)UK mobile network: quarterly SMS and MMS message volumes Q1 2012-Q4 2018
- How often, if at all, do you use your mobile phone to send or receive text messages?Mobile phone usage: frequency of sending or receiving text messages UK 2018
- Operator satisfaction
The most important statistics
- O2 mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018O2 mobile user satisfaction level in the UK 2018
- Virgin Mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018Virgin Mobile user satisfaction level in the United Kingdom (UK) 2018
- Vodafone mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018Vodafone mobile user satisfaction level in the UK 2018
- Three mobile users' overall satisfaction with provider's customer service in the United Kingdom (UK) from 2009 to 2015Three mobile user satisfaction level with customer service in the UK 2009-2015
- EE mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018EE mobile user satisfaction level in the UK 2018
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Future use of Vodafone Mobile based on customer service in the UK 2013-2015
- Slovakia: number of O2 mobile customers 2011-2017
- Time taken to resolve mobile network user issues in the UK 2017, by provider
- Monthly mobile data usage per Vodafone customer in the Netherlands 2015
- Israel: number of Pelephone mobile subscribers 2011-2016
- Croatia: number of Vipnet mobile subscribers 2011-2018
- Slovenia: mobile users of Si.mobil 2010-2016
- Revenue of Vodafone Germany 2008-2019
- Croatia: number of Tele2 mobile customers 2011-2016
- Slovakia: number of Orange mobile service customers 2014-2016
- Serbia: number of Vipnet mobile subscribers 2011-2016
- Czech Republic: number of O2 mobile customers 2011-2017
- Israel: number of Orange cellular subscribers 2010-2016
- Slovenia: Si.mobil average revenue per user (ARPU) 2012-2014
- Israel: number of Cellcom Israel mobile subscribers 2012-2016
- Italy: Vodafone Italia customers in 2017, by firm size
- Mobile phone user share in Brazil 2015, by brand
- Italy: Vodafone Italia suppliers in 2014-2017, by provenance
- Number of mobile phone subscribers in China 2008-2018
- Repair of fabricated metal products revenue in Ireland 2010-2022
Studies
- Global Mobile Consumer Survey 2017: UK Cut
- Tech Tracker Quarterly release: Q1 2019
- Smartphone usage in South Korea
- Smartphones in the U.S.
- Smartphones in Germany
- Smartphones in the UK
- Smartphones in Italy
- Telecommunications services
- Tech Tracker Quarterly release: Q4 2016
- Tech Tracker Quarterly release: Q2 2016
- Tech Tracker Quarterly release: Q3 2016
- Smartphone market in Europe
- Global Mobile Consumer Survey 2016: UK Cut
- Tech Tracker Quarterly release: Q1 2016
- Tech Tracker Quarterly release: Q4 2015
Statistics on "Mobile communication industry in the UK"
- Telecommunications: Mobile retail revenue in the United Kingdom (UK) from 2007 to 2017 (in billion GBP)
- Mobile communications as a proportion of total telecommunications revenues in the United Kingdom (UK) from 2004 to 2016
- Percentage of households with mobile phones in the United Kingdom (UK) from 1996 to 2018
- Number of mobile voice call minutes in the United Kingdom (UK) from 2007 to 2017 (in billion minutes)
- Number of mobile cellular subscriptions in the United Kingdom (UK) from 2000 to 2017 (in millions)
- Number of mobile network operators (MNO) and mobile virtual network operators (MVNO) in the United Kingdom (UK) from 2011 to 2017
- Household phone ownership in the United Kingdom (UK) in 2018, by type of phone
- Total retail revenues generated by mobile telephony in the United Kingdom (UK) from 2009 to 2018 (in million GBP)
- Retail revenue from mobile calls in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018, by call type (in million GBP)
- Monthly ARPU through pre-paid mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP)
- Monthly ARPU through post-paid mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP)
- Average monthly retail revenue per subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in GBP per month)
- Average monthly retail revenue per post-pay mobile subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in GBP)
- Average monthly retail revenue per pre-pay subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in GBP)
- Monthly ARPU through mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP), by pay type
- Mobile telephony adoption in the United Kingdom (UK) from 2007 to 2018
- Number of mobile connections in the United Kingdom (UK) from 2012 to 2016, by device type (in millions)
- Mobile calls volume in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018, by call type (in billion minutes)
- Distribution of mobile subscribers in the United Kingdom (UK) from 2010 to 2017, by payment type
- Number of pre-paid mobile subscriber in the United Kingdom (UK) from 2007 to 2017 (in millions)
- Number of post-pay mobile subscribers in the United Kingdom (UK) from 2007 to 2017 (in millions)
- Average monthly pre-paid mobile voice minutes per person in the United Kingdom (UK) from 2008 to 2016
- Average monthly post-paid mobile voice minutes per pay-monthly customers in the United Kingdom (UK) from 2008 to 2016
- Overall satisfaction with mobile telephony services in the United Kingdom (UK) from 2010 to 2017
- Retail revenues from mobile data services in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in million GBP)
- Telecommunications: Mobile data retail revenue in the United Kingdom (UK) from 2007 to 2018 (in billion GBP)
- Telecommunications: Mobile messaging retail revenue in the United Kingdom (UK) from 2007 to 2016 (in billion GBP)
- Mobile data revenue as a proportion of total mobile service revenue in the United Kingdom (UK) from 2004 to 2014
- Number of mobile broadband subscribers in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in millions)
- Mobile broadband penetration in the United Kingdom (UK) from 2009 to 2018*
- Penetration rate of mobile internet for personal use in the United Kingdom (UK) from 2009 to 2018
- Average monthly mobile data use per active SIM (connection) in the United Kingdom (UK) from 2011 to 2017 (in GB)
- Total amount of uploaded / downloaded data on mobile networks in the United Kingdom (UK) from 2011 to 2018
- Number of mobile internet users in the United Kingdom (UK) from Q3 2013 to Q2 2016, by usage frequency (in million users)
- Share of individuals who accessed the internet via a mobile phone in Great Britain in 2018, by age and gender
- Coverage of outdoor 3G and 4G networks in the United Kingdom (UK) from 2015 to 2018, by mobile network operator
- Motorways and A road coverage of in-car 4G mobile services in the United Kingdom (UK) in 2017 and 2018, by mobile network operator
- Coverage of indoor 3G and 4G networks in the United Kingdom (UK) from 2015 to 2018, by mobile network operator
- Mobile messaging volumes in the United Kingdom (UK) from from 2011 to 2016 (in billion messages)
- Monthly SMS and MMS messages sent in the United Kingdom (UK) from 2012 to 2017
- Annual volumes of SMS and MMS messages in the United Kingdom (UK) from 2009 to 2018 (in billion messages)*
- Average monthly mobile messages volume sent per pay-monthly customer in the United Kingdom (UK) from 2007 to 2015
- Average monthly mobile messages volumes sent per pre-pay customer in the United Kingdom (UK) from 2007 to 2015
- Quarterly retail revenue from SMS and MMS in the United Kingdom (UK) from 2nd quarter 2012 to 4th quarter 2018 (in million GBP)
- Quarterly volumes of SMS and MMS messages in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2018 (in billion messages)
- How often, if at all, do you use your mobile phone to send or receive text messages?
- How often, if at all, do you use your mobile phone to send or receive text messages? - by gender
- Total retail revenues generated by SMS and MMS messages in the United Kingdom (UK) for 2011 to 2018 (in million GBP)
- O2 mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
- Virgin Mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
- Vodafone mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
- Three mobile users' overall satisfaction with provider's customer service in the United Kingdom (UK) from 2009 to 2015
- EE mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
- Likelihood of the future use of Vodafone's mobile services based on their customer service in the United Kingdom (UK) from 2013 to 2015
- Number of O2 mobile customers in Slovakia from 2011 to 2017 (in 1,000)
- Time taken before mobile network user issues were resolved by service provider in the United Kingdom (UK) in 2017, broken down by service provider
- Average monthly mobile data usage per Vodafone customer in the Netherlands from the 2nd quarter 2015 to 4th quarter 2015 (in megabytes)
- Pelephone: number of mobile communication subscribers in Israel from 2011 to 2016 (in 1,000)
- Vipnet: number of mobile communication subscribers in Croatia from 2011 to 2018 (in 1,000s)
- Number of mobile customers of Si.mobil in Slovenia from 2010 to 2016
- Revenue of Vodafone Germany from the financial year 2008/09 to 2018/19 (in billion euros)
- Tele2: number of mobile customers in Croatia from 2011 to 2016 (in 1,000)
- Number of Orange mobile service customers in Slovakia from 2014 to 2016 (in 1,000)
- Vipnet mobile: number of mobile communication subscribers in Serbia from 2011 to 2016 (in 1,000)
- Number of O2 mobile customers in the Czech Republic from 2011 to 2017 (in 1,000)
- Number of Orange cellular subscribers in Israel from 2010 to 2016 (in 1,000)
- Average revenue per user (ARPU) of Si.mobil in Slovenia from 2012 to 2014 (in euro)
- Cellcom Israel: number of mobile communication subscribers from 2012 to 2016 (in 1,000)
- Distribution of Vodafone Italia business customers in 2017, by firm size
- Share of mobile phone users in Brazil as of November 2015, by brand
- Distribution of Vodafone Italia suppliers in Italy from 2014 to 2017, by provenance
- Number of mobile phone subscribers in China from 2008 to 2018 (in billions)
- Repair of fabricated metal products revenue in Ireland from 2010 to 2022 (in million U.S. dollars)
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