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Vodafone mobile user satisfaction level in the UK 2018
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Vodafone mobile user satisfaction level in the UK 2018
Vodafone mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
This statistic displays the Vodafone mobile users' overall satisfaction with the provider's customer service in the United Kingdom (UK) during 2018. In 2018, 84 percent of respondents expressed some level of satisfaction with the service.
Vodafone mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
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This statistic displays the Vodafone mobile users' overall satisfaction with the provider's customer service in the United Kingdom (UK) during 2018. In 2018, 84 percent of respondents expressed some level of satisfaction with the service.
Show more- Show sources information
- Show publisher information
- Release date
- March 2018
- Region
- United Kingdom
- Survey time period
- 3 January 2018 to 15th February 2018
- Number of respondents
- 421 respondents
- Age group
- 16+
- Special properties
- All adults aged 16+ who are the decision maker and express an opinion on their mobile phone service receiving their service from Vodafone mobile
- Method of interview
- Online survey
- Supplementary notes
- This question was phrased by the source as follows: "In terms of your mobile phone service, how satisfied are you with the overall service provided by (MOBILE PHONE SERVICE PROVIDER)?
Source
- Show sources information
- Show publisher information
- Release date
- March 2018
More information
- Region
- United Kingdom
- Survey time period
- 3 January 2018 to 15th February 2018
- Number of respondents
- 421 respondents
- Age group
- 16+
- Special properties
- All adults aged 16+ who are the decision maker and express an opinion on their mobile phone service receiving their service from Vodafone mobile
- Method of interview
- Online survey
- Supplementary notes
- This question was phrased by the source as follows: "In terms of your mobile phone service, how satisfied are you with the overall service provided by (MOBILE PHONE SERVICE PROVIDER)?
Other statistics on the topic
Mobile Communications in the United Kingdom (UK)
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Mobile communication industry in the UK
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Statistics on "Mobile communication industry in the UK"
- Overview
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- Mobile communications as a proportion of total telecommunications revenues in the United Kingdom (UK) from 2004 to 2016Mobile communications: percentage of total telecommunications revenues in the UK 2016
- Percentage of households with mobile phones in the United Kingdom (UK) from 1996 to 2018UK households: ownership of mobile telephones 1996-2018
- Number of mobile voice call minutes in the United Kingdom (UK) from 2007 to 2017 (in billion minutes)Mobile voice call minutes in the United Kingdom (UK) 2007-2017
- Number of mobile cellular subscriptions in the United Kingdom (UK) from 2000 to 2017 (in millions)UK: number of cellular subscriptions 2000-2017
- Number of mobile network operators (MNO) and mobile virtual network operators (MVNO) in the United Kingdom (UK) from 2011 to 2017Mobile Telecommunication: MNO and MVNO in the United Kingdom (UK) 2011-2017
- Household phone ownership in the United Kingdom (UK) in 2018, by type of phoneUK household phone ownership in 2018, by phone type
- Mobile voice revenue
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- Total retail revenues generated by mobile telephony in the United Kingdom (UK) from 2009 to 2017 (in million GBP)UK mobile network: annual retail revenues 2009-2017
- Retail revenue from mobile calls in the United Kingdom (UK) from 2nd quarter 2012 to 4th quarter 2017, by call type (in million GBP)UK mobile network: Quarterly retail revenues, by call type Q2 2012-Q4 2017
- Monthly ARPU through pre-paid mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP)Monthly ARPU through pre-paid mobile subscribers in the UK 2007-2016
- Monthly ARPU through post-paid mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP)Monthly ARPU through post-paid mobile subscribers in the UK 2007-2016
- Average monthly retail revenue per subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017 (in GBP per month)UK mobile network: average monthly revenue per subscriber Q1 2012-Q4 2017
- Average monthly retail revenue per post-pay mobile subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017 (in GBP)UK mobile network: average monthly revenue per post-pay contract Q1 2012-Q4 2017
- Average monthly retail revenue per pre-pay subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017 (in GBP)UK mobile network: average monthly revenue per pre-pay subscriber Q1 2012-Q4 2017
- Monthly ARPU through mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP), by pay typeMonthly ARPU through mobile subscribers in the UK 2007-2016, by pay type
- Mobile voice subscriber
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- Mobile telephony adoption in the United Kingdom (UK) from 2007 to 2018Mobile telephony adoption in the United Kingdom (UK) 2007-2018
- Number of mobile connections in the United Kingdom (UK) from 2012 to 2016, by device type (in millions)Mobile connections in the United Kingdom (UK) 2010-2016, by device type
- Quarterly mobile calls volume in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017, by call type (in billion minutes)UK mobile network: Quarterly call volumes Q1 2012-Q4 2017, by call type
- Distribution of mobile subscribers in the United Kingdom (UK) from 2010 to 2017, by payment typeMobile subscribers in the United Kingdom (UK) 2010-2017, by pay type
- Number of pre-paid mobile subscriber in the United Kingdom (UK) from 2007 to 2017 (in millions)Pre-paid mobile subscriber in the United Kingdom (UK) 2007-2017
- Number of post-pay mobile subscribers in the United Kingdom (UK) from 2007 to 2017 (in millions)Post-pay mobile subscribers in the United Kingdom (UK) 2007-2017
- Average monthly pre-paid mobile voice minutes per person in the United Kingdom (UK) from 2008 to 2016Average monthly pre-paid mobile voice minutes per person in the UK 2008-2016
- Average monthly post-paid mobile voice minutes per pay-monthly customers in the United Kingdom (UK) from 2008 to 2016Monthly mobile voice minutes per pay-monthly customers in the UK 2008-2016
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- Number of mobile broadband subscribers in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017 (in millions)UK mobile network: mobile broadband subscribers Q1 2012-Q4 2017
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- Penetration rate of mobile internet for personal use in the United Kingdom (UK) from 2009 to 2018Mobile internet penetration in the United Kingdom (UK) 2009-2018
- Average monthly mobile data use per active SIM (connection) in the United Kingdom (UK) from 2011 to 2017 (in GB)Monthly mobile data use per active SIM in the United Kingdom (UK) 2011-2017
- SMS and MMS
The most important statistics
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- Amount of SMS and MMS messages sent in the United Kingdom (UK) from 2007 to 2017 (in billions)Volume of outgoing text messages in the United Kingdom (UK) 2007-2017
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- Average monthly mobile messages volumes sent per pre-pay customer in the United Kingdom (UK) from 2007 to 2015Pre-pay customer: Monthly mobile messages sent in the United Kingdom (UK) 2007-2015
- Quarterly retail revenue from SMS and MMS in the United Kingdom (UK) from 2nd quarter 2012 to 4th quarter 2017 (in million GBP)UK mobile network: Retail revenues from SMS and MMS Q2 2012-Q4 2017
- Quarterly volumes of SMS and MMS messages in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017 (in billion messages)UK mobile network: quarterly SMS and MMS message volumes Q1 2012-Q4 2017
- How often, if at all, do you use your mobile phone to send or receive text messages?Mobile phone usage: frequency of sending or receiving text messages UK 2018
- Operator satisfaction
The most important statistics
- O2 mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018O2 mobile user satisfaction level in the UK 2018
- Virgin Mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018Virgin Mobile user satisfaction level in the United Kingdom (UK) 2018
- Vodafone mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018Vodafone mobile user satisfaction level in the UK 2018
- Three mobile users' overall satisfaction with provider's customer service in the United Kingdom (UK) from 2009 to 2015Three mobile user satisfaction level with customer service in the UK 2009-2015
- EE mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018EE mobile user satisfaction level in the UK 2018
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Future use of Vodafone Mobile based on customer service in the UK 2013-2015
- Monthly mobile data usage per Vodafone customer in the Netherlands 2015
- Slovenia: Si.mobil average revenue per user (ARPU) 2012-2014
- Israel: number of Cellcom Israel mobile subscribers 2012-2016
- Slovenia: mobile users of Si.mobil 2010-2016
- Reasons for contacting mobile service providers in the UK 2017
- Slovakia: number of O2 mobile customers 2011-2017
- Bulgaria: number of Vivacom mobile subscribers 2012-2016
- Israel: number of Pelephone mobile subscribers 2011-2016
- Croatia: number of Vipnet mobile subscribers 2011-2016
- Revenue of Vodafone Germany 2008-2018
- Israel: number of Orange cellular subscribers 2010-2016
- Slovenia: number of Telekom Slovenije mobile customers 2014-2016
- Mobile call minutes of Vodafone in Germany 2008/09-2016/17
- Bulgaria: number of Mobiltel mobile communication subscribers 2011-2017
- Share of mobile phone users in Germany 2012-2019
- Philippines - smartphone operating systems used for personal purposes 2017-2018
- Italy: Vodafone Italia suppliers in 2014-2017, by provenance
- Mobile phone usage in the United Kingdom (UK) 2017, by socio-economic group
- Number of MVNO mobile phone subscribers in South Korea 2014-2018
Studies
- Global Mobile Consumer Survey 2017: UK Cut
- Tech Tracker Quarterly release: Q1 2019
- Smartphones in Germany
- Smartphones in the U.S.
- Telecommunications services
- Smartphone market in Europe
- Smartphones in the UK
- Smartphones in Italy
- Tech Tracker Quarterly release: Q4 2016
- Tech Tracker Quarterly release: Q2 2016
- Tech Tracker Quarterly release: Q3 2016
- Global Mobile Consumer Survey 2016: UK Cut
- Tech Tracker Quarterly release: Q1 2016
- Tech Tracker Quarterly release: Q4 2015
- Tech Tracker Quarterly release: Q2 2015
Statistics on "Mobile communication industry in the UK"
- Telecommunications: Mobile retail revenue in the United Kingdom (UK) from 2007 to 2017 (in billion GBP)
- Mobile communications as a proportion of total telecommunications revenues in the United Kingdom (UK) from 2004 to 2016
- Percentage of households with mobile phones in the United Kingdom (UK) from 1996 to 2018
- Number of mobile voice call minutes in the United Kingdom (UK) from 2007 to 2017 (in billion minutes)
- Number of mobile cellular subscriptions in the United Kingdom (UK) from 2000 to 2017 (in millions)
- Number of mobile network operators (MNO) and mobile virtual network operators (MVNO) in the United Kingdom (UK) from 2011 to 2017
- Household phone ownership in the United Kingdom (UK) in 2018, by type of phone
- Total retail revenues generated by mobile telephony in the United Kingdom (UK) from 2009 to 2017 (in million GBP)
- Retail revenue from mobile calls in the United Kingdom (UK) from 2nd quarter 2012 to 4th quarter 2017, by call type (in million GBP)
- Monthly ARPU through pre-paid mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP)
- Monthly ARPU through post-paid mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP)
- Average monthly retail revenue per subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017 (in GBP per month)
- Average monthly retail revenue per post-pay mobile subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017 (in GBP)
- Average monthly retail revenue per pre-pay subscriber in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017 (in GBP)
- Monthly ARPU through mobile subscribers in the United Kingdom (UK) from 2007 to 2016 (in GBP), by pay type
- Mobile telephony adoption in the United Kingdom (UK) from 2007 to 2018
- Number of mobile connections in the United Kingdom (UK) from 2012 to 2016, by device type (in millions)
- Quarterly mobile calls volume in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017, by call type (in billion minutes)
- Distribution of mobile subscribers in the United Kingdom (UK) from 2010 to 2017, by payment type
- Number of pre-paid mobile subscriber in the United Kingdom (UK) from 2007 to 2017 (in millions)
- Number of post-pay mobile subscribers in the United Kingdom (UK) from 2007 to 2017 (in millions)
- Average monthly pre-paid mobile voice minutes per person in the United Kingdom (UK) from 2008 to 2016
- Average monthly post-paid mobile voice minutes per pay-monthly customers in the United Kingdom (UK) from 2008 to 2016
- Overall satisfaction with mobile telephony services in the United Kingdom (UK) from 2010 to 2017
- Retail revenues from mobile data services in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017 (in million GBP)
- Telecommunications: Mobile data retail revenue in the United Kingdom (UK) from 2007 to 2018 (in billion GBP)
- Telecommunications: Mobile messaging retail revenue in the United Kingdom (UK) from 2007 to 2016 (in billion GBP)
- Mobile data revenue as a proportion of total mobile service revenue in the United Kingdom (UK) from 2004 to 2014
- Number of mobile broadband subscribers in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017 (in millions)
- Mobile broadband penetration in the United Kingdom (UK) from 2009 to 2018*
- Penetration rate of mobile internet for personal use in the United Kingdom (UK) from 2009 to 2018
- Average monthly mobile data use per active SIM (connection) in the United Kingdom (UK) from 2011 to 2017 (in GB)
- Total amount of uploaded / downloaded data on mobile networks in the United Kingdom (UK) from 2011 to 2017
- Number of mobile internet users in the United Kingdom (UK) from Q3 2013 to Q2 2016, by usage frequency (in million users)
- Share of individuals who accessed the internet via a mobile phone in Great Britain in 2018, by age and gender
- Coverage of outdoor 3G and 4G networks in the United Kingdom (UK) in 2015 and 2016, by mobile network operator
- Landmass coverage of 3G and 4G networks in the United Kingdom (UK) in 2015 and 2016, by mobile network operator
- Coverage of indoor 3G and 4G networks in the United Kingdom (UK) in 2016, by mobile network operator
- Mobile messaging volumes in the United Kingdom (UK) from from 2011 to 2016 (in billion messages)
- Amount of SMS and MMS messages sent in the United Kingdom (UK) from 2007 to 2017 (in billions)
- Annual volumes of SMS and MMS messages in the United Kingdom (UK) from 2009 to 2017 (in billion messages)*
- Average monthly mobile messages volume sent per pay-monthly customer in the United Kingdom (UK) from 2007 to 2015
- Average monthly mobile messages volumes sent per pre-pay customer in the United Kingdom (UK) from 2007 to 2015
- Quarterly retail revenue from SMS and MMS in the United Kingdom (UK) from 2nd quarter 2012 to 4th quarter 2017 (in million GBP)
- Quarterly volumes of SMS and MMS messages in the United Kingdom (UK) from 1st quarter 2012 to 4th quarter 2017 (in billion messages)
- How often, if at all, do you use your mobile phone to send or receive text messages?
- How often, if at all, do you use your mobile phone to send or receive text messages? - by gender
- Total retail revenues generated by SMS and MMS messages in the United Kingdom (UK) for 2011 to 2017 (in million GBP)
- O2 mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
- Virgin Mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
- Vodafone mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
- Three mobile users' overall satisfaction with provider's customer service in the United Kingdom (UK) from 2009 to 2015
- EE mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
- Likelihood of the future use of Vodafone's mobile services based on their customer service in the United Kingdom (UK) from 2013 to 2015
- Average monthly mobile data usage per Vodafone customer in the Netherlands from the 2nd quarter 2015 to 4th quarter 2015 (in megabytes)
- Average revenue per user (ARPU) of Si.mobil in Slovenia from 2012 to 2014 (in euro)
- Cellcom Israel: number of mobile communication subscribers from 2012 to 2016 (in 1,000)
- Number of mobile customers of Si.mobil in Slovenia from 2010 to 2016
- Share of issues customers contacted their mobile service providers for in the United Kingdom (UK) in 2017
- Number of O2 mobile customers in Slovakia from 2011 to 2017 (in 1,000)
- Vivacom: number of mobile communication subscribers in Bulgaria from 2012 to 2016 (in 1,000)
- Pelephone: number of mobile communication subscribers in Israel from 2011 to 2016 (in 1,000)
- Vipnet: number of mobile communication subscribers in Croatia from 2011 to 2016 (in 1,000)
- Revenue of Vodafone Germany from the financial year 2008/09 to 2017/18 (in billion euros)
- Number of Orange cellular subscribers in Israel from 2010 to 2016 (in 1,000)
- Number of Telekom Slovenije mobile customers in Slovenia from 2014 to 2016
- Number of mobile call minutes of Vodafone in Germany in the corporate years 2008/09 to 2016/17 (in billions)
- Mobiltel: number of mobile communication subscribers in Bulgaria from 2011 to the third quarter of 2017 (in 1,000)
- Share of mobile phone users in Germany from 2012 to 2019*
- Philippines: If you use a smart phone for personal purposes, what operating system do you use?
- Distribution of Vodafone Italia suppliers in Italy from 2014 to 2017, by provenance
- Do you personally use a mobile phone?* - by socio-economic group
- Number of mobile virtual network operators (MVNOs) mobile cellular subscribers in South Korea from 2014 to 2018 (in millions)
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